How to Find a Reliable Storage Unit

When it comes to storing your precious belongings, finding a reliable storage unit is paramount. The right storage facility not only safeguards your items from damage but also provides peace of mind. Below is a comprehensive guide to help you find a storage solution that meets your needs with reliability and security at its core.

Determine Your Storage Needs

Before you start looking for a storage unit, assess what you need in terms of size, climate control, location, and access. If you’re looking for a London storage unit, make sure you choose one that suits your needs perfectly. A climate-controlled unit is essential for sensitive items like electronics or antiques that might be affected by temperature fluctuations. If you’re storing large items, like furniture, ensure the unit size accommodates your goods comfortably.

Research Storage Companies

Start your search by listing local storage companies. Check online reviews and ratings on platforms like Google, Yelp, or Trustpilot to get an idea of customer satisfaction and service quality.

Security Measures

The protection of your stored items should be a top priority. Visit potential storage facilities to inspect their security features. Look for:

  • Surveillance cameras
  • Individually alarmed units
  • Adequate lighting, especially if 24-hour access is provided
  • Secure fencing around the perimeter
  • A gated entry with personalized access codes

Insurance and Liability

Inquire about the storage facility’s insurance policies. While facilities often provide some form of insurance, it may not cover all scenarios or the full value of your items. Consider purchasing additional insurance if your home insurance doesn’t extend to stored goods.

Pest Control and Cleanliness

Inspect the cleanliness of both the individual units and common areas. A well-maintained facility is less likely to have issues with pests, which could damage your items. Ask the facility manager about their pest control measures.


Consider how often you’ll need to access your unit. Some facilities offer 24/7 access, while others have limited hours. Also, think about the convenience of the location—units closer to your home or office might cost more but could save time and travel expenses in the long run.

Contracts and Pricing

Understand the rental agreement thoroughly before signing. Look for:

  • Fixed rates or potential for rate increases
  • Minimum and maximum rental periods
  • Late payment policies
  • Any hidden fees, such as required insurance or administrative fees
  • Ask about discounts for long-term rentals or for paying several months in advance

Visit the Facility

Schedule a visit to inspect the units personally. This will give you a sense of the facility’s overall maintenance, customer service quality, and the true size of the units. Don’t hesitate to ask questions and make sure you feel confident about storing your items there.

Check Operational Details

Ensure that the facility has a responsive management team and staff. Good customer service often translates into better service and increases the reliability of the unit. Confirm that there are staff members on-site during business hours to handle any issues that arise.

Final Decision

After considering all factors, compare your options. While cost is important, don’t compromise on security or conditions that could put your stored items at risk. Sometimes, spending a bit more can result in a lot more value and reassurance.


Selecting the right storage unit requires careful consideration and research. By following these tips, you’re on your way to finding a facility that offers the security, accessibility, and reliable service needed to store your belongings with confidence. Remember, the cheapest option isn’t always the best one when it comes to the safety and security of your personal items.